After you reserve your time online you will: Receive a confirmation email(Check spam or verify whether your email address is correct if not receiving it). Our booking manager will reach out to you at least a week before your party date to finalize all details, including menu and price but you can also contact them directly anytime before that.
If you or your venue manager require insurance, we can recommend a platform where you can purchase party insurance: https://www.theeventhelper.com/. Please select the appropriate insurance based on your party type. For small events, the cost typically ranges from $60 to $100. Feel free to contact our customer service team, and we can offer to subsidize part of the cost. Please note that we do not have any partnership with this insurance company. We’re recommending it solely for your convenience, based on positive user reviews found online.
The Kids price is for ages between 6-12 years old. 13 and older is adult price. Age 5 and under eats free! They get 1 protein and about 1/4 cup of rice.
Yes 100% Our parties are fun for the whole family! Our chefs are very talented and can tailor the experience to be even more kid and family friendly. Just let the reservations manager know after booking.
Yes, we provide table and chair service (including tableware), but we will charge a service charge of $20 per person.
We recommend its setup so that the chef is up front of the party where everyone can see them. Two 8’ rectangular tables arranged in L shape, and can sit about 10 people. Three 6’ rectangular arranged in U shape and, can sit between 12 and 15 people.
Yes, we can accommodate most dietary restrictions upon request, which include but are not limited to:Vegan, Vegetarian, KeGluten-free, Dairy-free, Halal, Kosher. Its very important you let your reservation manager know the exact restrictions before the party.
Our experience is best outside in backyards, terraces, balconies etc.. Although we prefer outside we can cook indoors if we are notified ahead of time and there are high ceilings and plenty of ventilation in the cooking area.
On the homepage, click “Book Now” (or select your region from the navigation bar) and choose your county. This will take you to the booking page for that location. Once there, you’ll be prompted to select date and time. Afterward, enter your contact information—name, phone number, and email address are required fields. Be sure to review your entries carefully to ensure accuracy. Next, provide the party details, including the event address, guest composition, food preferences, party occasion, and how you heard about us. Fields marked with an asterisk (*) are mandatory and must be completed, while fields without an asterisk are optional. Lastly, agree to the service terms. When you’ve filled out all the required fields, click “Confirm Appointment.” The page will briefly load for 3–5 seconds before redirecting you to the confirmation page
Price per person: $30 for groups of 30 or more.
Due to insurance and pricing requirements, we do not cook any outside protein or food at this time.
The chef will try to arrive approximately 15-30 minutes prior to the reservation time. Our set-up process is usually very easy and only takes a few minutes.
Gratuity goes directly to the chef and is greatly appreciated! We suggest give service cost(Base Cost + Optional food upgrades) 20-35% tips
All fees are included in price per person except for chef gratuity, possible travel fee and optional upgrades. We accept and prefer Cash in all locations. To be paid after the party. Some locations accept other forms of payment like Stripe or Credit Card. Contact us for the specific payment options offered at your location.
We can provide tofu to meet Vegetarian and Vegan needs. The price per person does not change. We will supplement their dishes with additional extras on cooked veggies etc.
You should arrange for a clear area for our grill: 68.3″ L x 27.5″ W x 41.3″ H and setup your tables, chairs, silverware, large plates, salad plates, drink cups and any beverages you want to drink besides sake (which we bring plenty of!)
Yes! We have hundreds of videos posted from happy customers online. The best place are Tiktok and Instagram to get a feel of what the experience is like. (social media links are in the footer section of our website) You can also find our guests videos in our media page.
We recommend a U-shaped setup with a gap for the chef’s workstation, allowing all guests to watch the cooking performance. We suggest using 8-foot tables, each seating 4-5 people.
Yes, each guest can choose 2 proteins, and each person’s choice can vary. Our chefs can cook and serve different proteins separately to ensure everyone is satisfied.
We offer a 48-hour full refund guarantee. Cancel at least 48 hours before your event, and we’ll refund your deposit with no questions asked. Rescheduling is free with 48-hour notice; after that, a $200 rescheduling fee will apply. Weather Policy If it rains, the customer must provide a covered area (such as a tent or patio) for the chef to cook under, ensuring they stay dry. It is the customer’s responsibility to decide and cancel due to inclement weather at least 48 hours before the event. To ensure your event goes smoothly, if there are any changes to the number of guests, please notify us at least 24 hours in advance, so we have enough time to prepare food for everyone. Thank you for your understanding and cooperation!